When the unexpected happens…a twisted ankle during a run; the flu hits out of nowhere; someone just came inside with an embedded tick on his arm; or…oh my goodness is that pink eye…what do you do? If the answer is to pack up everyone into the minivan immediately and head to urgent care, you’re not alone – but you may want to rethink that plan.

At DMC Primary Care (DMC), we offer “call-ahead urgent care,” which might sound like traditional urgent care, however, call-ahead urgent care is distinctly different in some key ways. Today, we wanted to take some time to explain why call-ahead urgent care can be a good option.

Both call-ahead urgent care and traditional urgent care are alternatives to an emergency room visit (in an emergency situation, always call 911 or visit an Emergency Department) and both treat the same issues. But read on to learn how DMC call-ahead urgent care offers additional benefits exclusively to our primary care patients.


If you have been to a traditional urgent care facility, you know it can be costly. And it hurts all the more that the costs are almost always unexpected. However, if you opt for a call-ahead urgent care appointment at DMC, you will pay the same co-pay as you would for a regular office visit. Now, doesn’t that feel better?


Having trouble deciding if you’ve actually got an urgent issue or not? Sometimes it helps to talk things through. DMC patients have 24/7 access to speak with a primary care team member who can view your medical records, answer questions and advise whether you need an urgent care visit at DMC or not.

Should you decide it is urgent, you won’t have to suffer a long or unpredictable wait because you will have an appointed time to be seen.

And with same-day appointments, extended hours until 8pm on most weekdays, and Saturday appointments in the Derry office, DMC can accommodate most urgent care scheduling needs.

Urgent Issues

So, now you may be wondering what sort of things are appropriate for call-ahead care, right? You might be surprised!

Call-ahead urgent care issues include but are not limited to: 

  • Allergy Symptoms
  • Broken Bones
  • Burns
  • Colds & Coughs
  • Diarrhea and Dehydration
  • Fever
  • Flu Symptoms
  • Lab Work
  • Lacerations (minor)
  • Puncture Wounds (minor)
  • Rashes
  • Sinus Pain
  • Sore Throat/Strep
  • Sports Injuries
  • Sprains
  • Tick Bites
  • Urinary Tract Infections
  • Vomiting
  • X-Rays

In short, call-ahead urgent care at DMC allows you to take control of your urgent condition and save both time and money. So, the next time “life happens,” call us first. You can schedule a call-ahead urgent care visit by calling 603-537-1300!

And if it isn’t urgent, but you are still seeking quality care, contact us for an appointment any time. We are always accepting new patients.